
White Lodge Veterinary Clinic provides care for a wide mix of animals (including dogs, cats, small furries, reptiles, equines and farm animals) and states it has hospital-standard surgical and inpatient facilities. The website also says it offers a 24‑hour emergency service for registered clients.
In the latest reviews available to us, some owners describe being fitted in quickly for concerns like an elderly cat, with “good advice” and a sense that the vet wasn’t pushing unwanted services. One reviewer, however, alleges a very negative experience around urgent care for a hamster when money was owed, describing the phone handling as disrespectful and claiming euthanasia was recommended “for profit.” These accounts conflict.
Concrete details mentioned by reviewers include being seen on time, getting an appointment quickly even for routine jabs, and a note that the practice “is no longer set up for cash payment” (they reportedly kept £6 as account credit when change couldn’t be given).
From the clinic’s website summary
From reviews (examples of what people attended for)
No staff members are named in the information provided. What reviewers attribute to the team
4 stars from 3 reviews. The written reviews available to us include duplicated entries; themes below reflect what’s actually written.
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Note: Showing the 5 most recent Google reviews out of 3 we track in total. Recent reviews may not be representative of overall sentiment.
4 months ago
I was extremly disappointed with the level of disrespect i recieved by rescuing small animals, they put down every animal i owned for profit when there was hope for treatment and didnt even say sorry for your loss. I owed 35 and was paying next appointment, my hamsters eye prolapsed and i needed urgent care and lady on phone said 'you owe 35 if u give money we will treat him otherwise u ruined it for yourself' . I said its 35 id pay when there how day you disrepesct me on the phone like that animals come first!! Never go there evil people.
a month ago
I was extremly disappointed with the level of disrespect i recieved by rescuing small animals, they put down every animal i owned for profit when there was hope for treatment and didnt even say sorry for your loss. I owed 35 and was paying next appointment, my hamsters eye prolapsed and i needed urgent care and lady on phone said 'you owe 35 if u give money we will treat him otherwise u ruined it for yourself' . I said its 35 id pay when there how day you disrepesct me on the phone like that animals come first!! Never go there evil people.
5 months ago
Really helpful and fitted us in quickly when we were worried about our elderly cat. Good advice and not pushing for unwanted services.
2 months ago
Really helpful and fitted us in quickly when we were worried about our elderly cat. Good advice and not pushing for unwanted services.
a year ago
Difficult to find as website directed me to the old building, a mile away at the other end of town, but, once found, an impressively pin-neat building. Had been given an appt very quickly, even for routine jabs. Seen on time, vet was thorough as we were new in the area, & offered good advice. Disappointed to find the practice is no longer set up for cash payment, they couldn't give me any change, but said they would keep the £6 in credit on my account. All in all, a good experience.
9 months ago
Difficult to find as website directed me to the old building, a mile away at the other end of town, but, once found, an impressively pin-neat building. Had been given an appt very quickly, even for routine jabs. Seen on time, vet was thorough as we were new in the area, & offered good advice. Disappointed to find the practice is no longer set up for cash payment, they couldn't give me any change, but said they would keep the £6 in credit on my account. All in all, a good experience.
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