White Lodge Veterinary Clinic

White Lodge Veterinary Clinic provides care for a wide mix of animals (including dogs, cats, small furries, reptiles, equines and farm animals) and states it has hospital-standard surgical and inpatient facilities. The website also says it offers a 24‑hour emergency service for registered clients.

In the latest reviews available to us, some owners describe being fitted in quickly for concerns like an elderly cat, with “good advice” and a sense that the vet wasn’t pushing unwanted services. One reviewer, however, alleges a very negative experience around urgent care for a hamster when money was owed, describing the phone handling as disrespectful and claiming euthanasia was recommended “for profit.” These accounts conflict.

Concrete details mentioned by reviewers include being seen on time, getting an appointment quickly even for routine jabs, and a note that the practice “is no longer set up for cash payment” (they reportedly kept £6 as account credit when change couldn’t be given).

Services

From the clinic’s website summary

• •General pet care
• •Surgery
• •Inpatient facilities (“full hospital standard surgical and inpatient facilities”)
• •24‑hour emergency service for registered clients (as stated on the website)
• •Farm services including lambing and ram fertility testing
• •Care for multiple species: dogs, cats, small furries, reptiles, equines and farm animals

From reviews (examples of what people attended for)

• •Routine vaccinations/jabs
• •Concern about an elderly cat
• •Urgent issue in a hamster (eye prolapse mentioned)

People

No staff members are named in the information provided. What reviewers attribute to the team

• •Vet described as “thorough” when registering a new pet and giving advice (reviewer context: new client).
• •One owner explicitly valued that advice was given without “pushing for unwanted services.”
• •A conflicting account alleges poor phone communication when requesting urgent care while a balance was owed.

Reviews

4 stars from 3 reviews. The written reviews available to us include duplicated entries; themes below reflect what’s actually written.

“”

• •Fast appointments / fitting in quickly: mentioned for an elderly cat and also for routine jabs.
• •Advice and decision-making: praised for “good advice” and not pushing additional services a client didn’t want.
• •Clinic visit experience: one reviewer reports being seen on time; another notes the building appeared very neat once found.
• •Payment policy/handling: one reviewer says the practice wasn’t set up for cash change and kept a small amount as account credit.
• •Serious complaint (conflicting with the positive reviews): one reviewer alleges disrespectful phone handling and being refused treatment unless money was paid immediately, and also claims euthanasia was recommended for profit.