White Lodge Veterinary Clinic – Vets in Taunton
Clinic Overview
- Positive comments often mention quick access to appointments, including for routine vaccinations and when owners were worried about an elderly cat. - Several reviewers praise thorough, compassionate care and advice that did not feel pushy, with one long-term client highlighting support across routine visits, complex issues, serious procedures and end-of-life care. - One visitor said they were seen on time and found the building neat and well kept, though they had difficulty locating it because online directions pointed to an old address.
Services
- •General veterinary care for multiple species: The clinic covers dogs, cats, small furries, reptiles, equines and farm animals.
- •Routine and preventative care: Reviews mention routine injections, vaccinations, new-patient checks and consultations for concerns such as an elderly cat.
- •Surgery and inpatient care: The clinic states it has full hospital-standard surgical and inpatient facilities. Reviews also mention care ranging from foreign-body removal and serious procedures to support at end of life.
- •Emergency care: A 24-hour emergency service is offered for registered clients. Reviews also include an attempted urgent visit for a hamster with an eye prolapse.
- •Farm and large-animal work: Website information includes farm services such as lambing and ram fertility testing.
Pricing
A very limited amount of published pricing suggests the clinic may sit below average on cost, but this is based on very few comparable services. Review comments focus more on care and communication than on price, though one reviewer mentioned a minor inconvenience around cash payment and account credit.
People
No individual staff members are named in the recent feedback. Reviews describe the vets as knowledgeable, compassionate and thorough, with friendly nurses, receptionists and practice staff; one reviewer, however, reports a poor experience with phone communication during an urgent case.
Reviews
Google reviews show 4.6/5 from 7 reviews.
- •Positive comments often mention quick access to appointments, including for routine vaccinations and when owners were worried about an elderly cat.
- •Several reviewers praise thorough, compassionate care and advice that did not feel pushy, with one long-term client highlighting support across routine visits, complex issues, serious procedures and end-of-life care.
- •One visitor said they were seen on time and found the building neat and well kept, though they had difficulty locating it because online directions pointed to an old address.
- •A negative review raises a serious complaint about phone handling and payment when seeking urgent care for a hamster.
