Emergency Vets in Taunton

## Summary Priory Close Veterinary Practice is an **independent** small-animal clinic (the website says it’s been caring for pets for **over 35 years**) and is set up for **everyday primary-care vet work plus urgent same-day problems**. Owners repeatedly mention being offered **same-day appointments** for unwell pets, and several reviews describe **clear, practical treatment given quickly** (for example, a dog treated within ~20 minutes of eating a raisin with an injection to induce vomiting, and a cat given **three injections** and improving within 12 hours). The practice is also **RCVS-approved for training small animal nurses** (per the website). ## Services Based on the website summary and the latest reviews, the practice is described as providing: - **Routine care:** vaccinations and health checks (annual vaccination + health check explicitly mentioned in a review). - **Urgent/same-day illness appointments:** owners describe being offered an appointment the same day for an unwell cat, including a choice of times. - **Emergency and out-of-hours arrangements:** the website states emergency care is provided via **Quantock Veterinary Hospital** **between 7pm and 8am**, and on **Bank Holidays**. - **Medical investigations** (listed on the website). - **Dental work** (listed on the website). - **Dietary/weight advice:** a review describes a discussion about mid-life weight gain with a plan to address it without leaving the dog hungry. - **Treatment for toxin/foreign ingestion:** one review details induced vomiting after a raisin was eaten, followed by an antidote and aftercare advice. - **Parasite prevention support:** one reviewer says they get reminders for flea and worming treatments, which “arrive in the post.” - Species noted on the website: **dogs, cats, and small furries**. ## People - **Ian (vet)** is named in reviews. One owner credits “Ian and his team” with rapid treatment and aftercare advice after raisin ingestion. - Owners describe vets as **listening and discussing options** (e.g., talking through weight management), and multiple reviews mention the team being **empathetic during euthanasia** (“especially empathetic when I had to say goodbye”). ## Reviews **Google rating: 4.8 stars from 325 reviews.** **“Themes below are drawn from the latest written reviews available to us.”** - **Fast access when pets are unwell:** multiple owners mention same-day appointments and being seen quickly on arrival. - **Concrete clinical interventions that helped:** examples include an emetic injection and monitored vomiting after raisin ingestion (with aftercare advice), and a cat receiving three injections with reported improvement within 12 hours. - **Owners value the decision-making style:** several reviews say the practice **doesn’t recommend unnecessary treatment** and prioritises animal welfare. - **Cost perceptions:** repeated comments describe charges as “reasonable” or “fair,” including in emergency situations. - **Practice experience:** clean waiting area is mentioned, and one review notes consistently being able to get an appointment.

## Summary Medivet Taunton is part of the Medivet group (a corporate chain) and offers routine care alongside in-practice diagnostics such as X‑rays, ultrasound and ECG, plus an in-house laboratory. The clinic states it provides 15‑minute consultations and can arrange out-of-hours cover via Quantock Veterinary Hospital (7.00pm–8.00am and Bank Holidays). Recent reviews repeatedly mention being fitted in at short notice (including same-day appointments), and staff taking practical steps to settle anxious or reactive dogs (e.g., calm handling and using treats to allow an exam). ## Services Based on the clinic’s website and recent reviews, services mentioned include: - **Routine and preventive care:** vaccinations, parasite care, microchipping - **Neutering** - **Dentistry** - **Diagnostics:** X-rays, ultrasound, ECG; **in-house laboratory** - **Nurse clinics** - **Home visits** - **Animal Health Certificate** (pet travel) - **Emergency arrangements:** the clinic states out-of-hours and Bank Holiday emergency cover is provided by **Quantock Veterinary Hospital** (7.00pm–8.00am) ## People No individual staff names are provided in the available information, but reviewers describe: - **Veterinary and reception team** helping nervous/reactive dogs stay calm during exams (one owner noted their dog had “not a single reaction”; another described the vet using treats to handle a growly rescue dog more comfortably). - **Efficiency and combining care in one visit:** one review mentions a same-day appointment where the problem was addressed and “injection top ups done at same time with no extra appointment.” ## Reviews **4.6 stars from 208 reviews.** **“Themes below are drawn from the latest written reviews available to us.”** - **Short-notice access:** owners mention being seen the same day or being “fitted in at short notice.” - **Handling anxious/reactive dogs:** multiple reviews describe steady, careful handling to reduce stress (including using treats during the exam). - **Efficiency and convenience:** one owner highlighted sorting the issue and completing injection top-ups in the same visit. - **A minority concern about money focus and accuracy of hours information:** one reviewer says the practice became “purely money orientated” after becoming Medivet and complains that hours shown online/at the door were incorrect; this conflicts with the predominantly positive recent experiences.

## Summary Deane Vets promotes a **Pet Health Club® Plus plan that includes consultations**, and is listed as a **veterinary nurse training facility**. Reviews most often describe appointments where the team **explains treatment options clearly and gives cost estimates up front**, with multiple owners saying they **didn’t feel pushed into buying products or plans**. Emergency care is also referenced (one owner says they were seen for a **Sunday emergency** and were “very pleased with the service”). There is, however, a sharp conflict in feedback: one recent reviewer makes a **serious allegation about cats catching “cat flu” in reception** with significant loss, while the rest of the latest reviews are strongly positive about care and communication. ## Services - **Emergency care**, including cases seen on a **Sunday** (as described by a reviewer). - General vet consultations with **clear explanations of treatment** and **estimated costs** discussed before proceeding (reported by multiple owners). - **Second-opinion style review of a pet’s history** and discussion of **alternative treatment** (one long-form review). - **Medication dispensing with detailed usage instructions** (one owner notes instructions were put on the box). - **Pet Health Club® Plus plan** where **consultations are included** (from the clinic website summary). - Listed as a **veterinary nurse training facility** (from structured clinic data). ## People - **Becky (vet)** is singled out by name as “knowledgeable and understanding.” - **Reception team and clinicians** are repeatedly mentioned for how they interact with pets and owners—welcoming owners, treating them respectfully, and giving clear answers to concerns. - One reviewer specifically appreciated the practice’s **thoughtful follow-up after a pet’s death** (a condolence card). ## Reviews **Google rating: 4.9 stars from 116 reviews.** **Themes below are drawn from the latest written reviews available to us.** - Owners commonly mention **clear explanations** and being told **estimated treatment costs** ahead of time. - Multiple reviews say they **weren’t pressured** into buying add-ons (“product or plan”) and instead got **practical advice**. - A few reviews highlight **emergency availability** (including a **Sunday emergency** seen). - One recent 1-star review contains a **serious allegation** about illness exposure in reception leading to deaths; this stands in contrast to many other reviews praising the clinic’s care and service.

## Summary Kingfisher Veterinary Practice offers out-of-hours emergency care and runs a Pet Health Club®/Pet Health Club® Plus preventative-care plan (with consultations included on the Plus plan). Recent reviews most often mention staff making themselves available for urgent situations—one owner says the team opened the surgery for an emergency operation when they couldn’t travel to the emergency centre. Owners also describe efficient treatment for cats, and repeat visits where their dogs are handled with patience and understanding. Concrete details supported by the available information include: - Out-of-hours emergency care is provided (and an emergency operation is specifically mentioned in reviews). - Pet Health Club® Plus includes consultations (as stated on the website). - Preventative screening/health checks are actively promoted (free health check options and paid screening offers are listed on the website). - Individual vet care is singled out in reviews (Jennifer is repeatedly praised for handling a dog well). ## Services - Out-of-hours emergency care (website). - Emergency operation/surgery in an urgent situation (review). - Preventative-care membership: Pet Health Club® and Pet Health Club® Plus (website; Plus plan includes consultations). - Health checks and screening offers, including a “free health check” option and paid wellness screening (website). - Veterinary nurse training facility (clinic data). - Support for pet travel documentation/services via a third party (PetAir), with a discount for registered clients (website). ## Pricing - Wellness screening: £60 (website). - Six-month healthy pet check: £24.99 (website). - Registered clients: 10% off “trusted pet travel” with PetAir (website). ## People - **Jennifer** (role not stated): mentioned by name in multiple reviews as being particularly good with a cocker spaniel, with owners saying they would recommend her. ## Reviews **Google rating: 4.7 stars from 96 reviews.** Themes below are drawn from the latest written reviews available to us. - Emergency support is a standout: one owner says the team opened the surgery to perform an emergency operation when they couldn’t travel to the emergency centre. - Availability for advice and urgent help is repeatedly mentioned (“always available if needed, whether it is advice or an emergency”). - Handling and communication: owners describe staff as friendly/welcoming, with “excellent care and understanding” for both pets and owners; one review notes “excellent handling of a tough situation.” - Routine care experiences are also referenced, including efficient treatment for a cat and dogs receiving fuss/attention during visits. - Pet plan/value-add: a “good pet plan” is specifically mentioned by an owner.