Dog & Cat Vets in Taunton

## Summary Priory Close Veterinary Practice is an **independent** small-animal clinic (the website says it’s been caring for pets for **over 35 years**) and is set up for **everyday primary-care vet work plus urgent same-day problems**. Owners repeatedly mention being offered **same-day appointments** for unwell pets, and several reviews describe **clear, practical treatment given quickly** (for example, a dog treated within ~20 minutes of eating a raisin with an injection to induce vomiting, and a cat given **three injections** and improving within 12 hours). The practice is also **RCVS-approved for training small animal nurses** (per the website). ## Services Based on the website summary and the latest reviews, the practice is described as providing: - **Routine care:** vaccinations and health checks (annual vaccination + health check explicitly mentioned in a review). - **Urgent/same-day illness appointments:** owners describe being offered an appointment the same day for an unwell cat, including a choice of times. - **Emergency and out-of-hours arrangements:** the website states emergency care is provided via **Quantock Veterinary Hospital** **between 7pm and 8am**, and on **Bank Holidays**. - **Medical investigations** (listed on the website). - **Dental work** (listed on the website). - **Dietary/weight advice:** a review describes a discussion about mid-life weight gain with a plan to address it without leaving the dog hungry. - **Treatment for toxin/foreign ingestion:** one review details induced vomiting after a raisin was eaten, followed by an antidote and aftercare advice. - **Parasite prevention support:** one reviewer says they get reminders for flea and worming treatments, which “arrive in the post.” - Species noted on the website: **dogs, cats, and small furries**. ## People - **Ian (vet)** is named in reviews. One owner credits “Ian and his team” with rapid treatment and aftercare advice after raisin ingestion. - Owners describe vets as **listening and discussing options** (e.g., talking through weight management), and multiple reviews mention the team being **empathetic during euthanasia** (“especially empathetic when I had to say goodbye”). ## Reviews **Google rating: 4.8 stars from 325 reviews.** **“Themes below are drawn from the latest written reviews available to us.”** - **Fast access when pets are unwell:** multiple owners mention same-day appointments and being seen quickly on arrival. - **Concrete clinical interventions that helped:** examples include an emetic injection and monitored vomiting after raisin ingestion (with aftercare advice), and a cat receiving three injections with reported improvement within 12 hours. - **Owners value the decision-making style:** several reviews say the practice **doesn’t recommend unnecessary treatment** and prioritises animal welfare. - **Cost perceptions:** repeated comments describe charges as “reasonable” or “fair,” including in emergency situations. - **Practice experience:** clean waiting area is mentioned, and one review notes consistently being able to get an appointment.

## Summary St Giles Animal Centre Ltd appears primarily set up for pet boarding (dogs and cats), with additional services including pet adoption and grooming/clipping. Recent reviews repeatedly mention practical “peace of mind” touches during boarding—such as photos and messages with updates on how pets are settling in—and an online booking/registration process that owners describe as straightforward. Owners also describe staff being particularly good with nervous dogs, including dogs that are happy to go in with staff at drop-off and come out “happy and healthy” at collection. The centre is also listed as a Veterinary Nurse Training facility. ## Services - **Dog boarding/kennels** (multiple stays mentioned, including longer stays) - **Cat boarding** (including holiday periods) - **Trial day** for dogs ahead of a longer stay (one owner describes this as reassuring before booking nights) - **Updates during boarding**, including **photos/messages** about how pets are settling in - **Walks and playtime** during boarding (explicitly mentioned for a dog) - **Adoption** (owners mention adopting from St Giles) - **Grooming/clipping** (described as a “clipping experience” alongside boarding) - **Veterinary Nurse Training facility** (listed service/specialisation) ## People - **Lauren** (staff member mentioned in a cat-boarding review): praised for helping an owner feel at ease, alongside providing **pictures and updates** during the stay. - **Charlene** (staff member mentioned in a dog “trial day” review): described as being **good with the dog** and contributing to the owner feeling reassured about an upcoming stay. ## Reviews **Google rating: 4.7 stars from 310 reviews.** “Themes below are drawn from the latest written reviews available to us.” - **Boarding experiences described as smooth and reassuring**, including “seamless” drop-off/collection and pets returning “happy and healthy.” - **Regular updates during stays** are repeatedly highlighted (messages and photos about pets settling in). - **Handling of nervous pets** comes up more than once—owners describe nervous dogs being comfortable with staff and happy at drop-off. - **Care routines during boarding** are mentioned, including **walks and playtime**. - **Services beyond boarding** show up in reviews: **adoption** and **clipping/grooming**.

## Summary Medivet Taunton is part of the Medivet group (a corporate chain) and offers routine care alongside in-practice diagnostics such as X‑rays, ultrasound and ECG, plus an in-house laboratory. The clinic states it provides 15‑minute consultations and can arrange out-of-hours cover via Quantock Veterinary Hospital (7.00pm–8.00am and Bank Holidays). Recent reviews repeatedly mention being fitted in at short notice (including same-day appointments), and staff taking practical steps to settle anxious or reactive dogs (e.g., calm handling and using treats to allow an exam). ## Services Based on the clinic’s website and recent reviews, services mentioned include: - **Routine and preventive care:** vaccinations, parasite care, microchipping - **Neutering** - **Dentistry** - **Diagnostics:** X-rays, ultrasound, ECG; **in-house laboratory** - **Nurse clinics** - **Home visits** - **Animal Health Certificate** (pet travel) - **Emergency arrangements:** the clinic states out-of-hours and Bank Holiday emergency cover is provided by **Quantock Veterinary Hospital** (7.00pm–8.00am) ## People No individual staff names are provided in the available information, but reviewers describe: - **Veterinary and reception team** helping nervous/reactive dogs stay calm during exams (one owner noted their dog had “not a single reaction”; another described the vet using treats to handle a growly rescue dog more comfortably). - **Efficiency and combining care in one visit:** one review mentions a same-day appointment where the problem was addressed and “injection top ups done at same time with no extra appointment.” ## Reviews **4.6 stars from 208 reviews.** **“Themes below are drawn from the latest written reviews available to us.”** - **Short-notice access:** owners mention being seen the same day or being “fitted in at short notice.” - **Handling anxious/reactive dogs:** multiple reviews describe steady, careful handling to reduce stress (including using treats during the exam). - **Efficiency and convenience:** one owner highlighted sorting the issue and completing injection top-ups in the same visit. - **A minority concern about money focus and accuracy of hours information:** one reviewer says the practice became “purely money orientated” after becoming Medivet and complains that hours shown online/at the door were incorrect; this conflicts with the predominantly positive recent experiences.

## Summary Deane Vets promotes a **Pet Health Club® Plus plan that includes consultations**, and is listed as a **veterinary nurse training facility**. Reviews most often describe appointments where the team **explains treatment options clearly and gives cost estimates up front**, with multiple owners saying they **didn’t feel pushed into buying products or plans**. Emergency care is also referenced (one owner says they were seen for a **Sunday emergency** and were “very pleased with the service”). There is, however, a sharp conflict in feedback: one recent reviewer makes a **serious allegation about cats catching “cat flu” in reception** with significant loss, while the rest of the latest reviews are strongly positive about care and communication. ## Services - **Emergency care**, including cases seen on a **Sunday** (as described by a reviewer). - General vet consultations with **clear explanations of treatment** and **estimated costs** discussed before proceeding (reported by multiple owners). - **Second-opinion style review of a pet’s history** and discussion of **alternative treatment** (one long-form review). - **Medication dispensing with detailed usage instructions** (one owner notes instructions were put on the box). - **Pet Health Club® Plus plan** where **consultations are included** (from the clinic website summary). - Listed as a **veterinary nurse training facility** (from structured clinic data). ## People - **Becky (vet)** is singled out by name as “knowledgeable and understanding.” - **Reception team and clinicians** are repeatedly mentioned for how they interact with pets and owners—welcoming owners, treating them respectfully, and giving clear answers to concerns. - One reviewer specifically appreciated the practice’s **thoughtful follow-up after a pet’s death** (a condolence card). ## Reviews **Google rating: 4.9 stars from 116 reviews.** **Themes below are drawn from the latest written reviews available to us.** - Owners commonly mention **clear explanations** and being told **estimated treatment costs** ahead of time. - Multiple reviews say they **weren’t pressured** into buying add-ons (“product or plan”) and instead got **practical advice**. - A few reviews highlight **emergency availability** (including a **Sunday emergency** seen). - One recent 1-star review contains a **serious allegation** about illness exposure in reception leading to deaths; this stands in contrast to many other reviews praising the clinic’s care and service.

## Summary Tone Veterinary Centre is a long-established small‑animal practice (established in the early 1900s) offering consultations, surgery and routine care, with on‑site diagnostics including X‑ray, ultrasound and an in‑house lab. It’s accredited as an **RCVS General Practice** and a **Cat Friendly Clinic (Silver)**, and it’s also listed as a **veterinary nurse training facility**. From the latest reviews available, owners often mention: - **Detailed communication during investigations** (one owner describes sedation for an X‑ray being explained step‑by‑step and receiving multiple phone updates throughout the day). - **Support around end‑of‑life care**, including being given a private room set up with soft blankets and having the process explained in detail. - A **conflicting experience** in older reviews: one owner describes a very poor phone manner; another alleges an injury occurred during a blood draw and disputes how the practice handled responsibility and repeat charges. ## Services Based on the clinic website summary and reviews, services and capabilities mentioned include: - **General consultations** and regular check‑ups - **Vaccinations** and **parasite control** - **Microchipping** - **Dentistry** (including dental procedures) - **Diagnostic tests & imaging**, including **X‑ray** and **ultrasound** (X‑ray and sedation are specifically described in reviews) - **In‑house laboratory** - **Dermatology referral service** (dermatology is listed as a specialty) - **Blood pressure checks** - **Nurse clinics** - **Grooming & nail clipping** - **Six‑month health checks** - **Anal sac expression** - **Pet travel documentation** - **Home visits** - **Species treated** listed on the website include dogs, cats, rabbits, small mammals (e.g., guinea pigs, hamsters, gerbils, ferrets), reptiles and tortoises, and backyard poultry. **Emergency care (as stated on the website):** - Emergency support is available during normal opening hours via the practice. - Out‑of‑hours support is provided by **The Mount Veterinary Hospital**, which the website says offers **free telephone advice** and can provide an **emergency consultation** if needed. ## Pricing Only prices explicitly mentioned in reviews are included: - One reviewer reports being charged **“over £100”** for blood tests (kidney testing attempt plus a diabetes test performed when enough blood was obtained). - The same reviewer reports a **second charge of “another £100”** for a repeat visit to attempt the kidney blood test again. - They also report paying **£140** at an emergency provider to have a dislocated elbow put back in, and **£128** later for cystitis treatment (they attribute this to stress). ## People Named individuals mentioned in the latest written reviews: - **Lydia** (role not stated): described as “lovely, friendly and gentle” during two visits before an X‑ray was arranged. - **Alex** (role not stated): repeatedly credited with **explaining sedation and the day plan**, **listening to anxieties**, and **calling with frequent updates** (when sedation happened, when the X‑ray was done, and when the pet woke up). The same reviewer says Alex also prepared a room with blankets for a euthanasia appointment and gave them space to say goodbye. - **Teagen** (identified as the vet in the review): described as **talking through the euthanasia process step‑by‑step**, explaining what would happen and answering questions. Other staff experiences mentioned: - A receptionist is described (unnamed) as **patient and supportive**, offering tissues and time to talk. - One reviewer reports an exceptionally negative **telephone manner** in a separate incident. ## Reviews **Google rating: 4.6 stars from 101 reviews.** **“Themes below are drawn from the latest written reviews available to us.”** - **Clear explanations and ongoing updates during procedures:** one owner describes being talked through sedation for an X‑ray and receiving multiple calls throughout the day with progress updates. - **End‑of‑life support:** reviews describe compassionate euthanasia care, including being given a prepared room and having the steps explained in detail. - **Welcoming handling of pets:** examples include offering a treat to a dog when leaving and owners saying staff listened when their pet was struggling. - **Negative/critical experiences also appear:** one review describes a very rude phone call; an older detailed review alleges an injury during blood sampling, dissatisfaction with being charged twice for repeat blood tests, and disagreement with the practice about what caused the injury.